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Current openings

Dental Assistant

Full-time position [1] Job post ID: DA-2020.1

Part-time position [1] Job post ID: DA-2010.2

We are looking for a competent dental assistant who will make the dentist’s office more efficient and pleasant for patients. You’ll ensure excellent customer service and lift administrative and basic dental tasks off the dentist’s shoulders. Dental assistants should be well-organized with great attention to detail. You should be able to follow instructions and respect dental office regulations. We want you to be skilled in providing direct or indirect patient care and able to make office procedures as smooth as possible.

Responsibilities

  • Welcome customers in the dental office
  • Prepare customers for treatments or checkups ensuring their comfort
  • Select and set up instruments, equipment and material needed
  • Sterilize instruments according to regulations
  • Assist the dentist through 4-handed dentistry
  • Undertake lab tasks as instructed
  • Provide oral hygiene and post-operative care instructions
  • Keep the dental room clean and well-stocked
  • Schedule appointments
  • Maintain accurate patient records and assist with payment procedures

Skills

  • Proven experience as dental assistant
  • Knowledge of dental instruments and sterilization methods
  • Understanding of health & safety regulations
  • Ability to perform regulated non-surgical tasks like coronal polishing is a plus
  • Good computer skills
  • Excellent communication and people skills
  • Attention to detail
  • Well-organized and reliable
  • High school diploma; graduating from dental assistant school is preferred
  • Additional certification or training is an asset (e.g. EFDA)
  • Bilingual a plus, Spanish preferred

Front Desk Coordinator

Full-time position [1] Job post ID: TC-2020.1

Part-time position [1] Job post ID: TC-2020.2

We are looking for a team member to join our dental office family. Applicant should have at least 2 years of experience in a dental setting. If you are motivated, self-driven and a team player, you can be a right fit for our state-of-the-art facility. We offer a unique and performance-based pay package designed to provide significant incentives for top performers. Five days a week.

Description: 

Responsible for patient scheduling and administering the day-to-day activities of the business office, including:

  • Taking calls, scheduling of patients, coordinate care, communicate to referrals
  • Check the patient quick-fill list to try to fill in cancellation and no-show appointment times
  • Presentation of financial treatment plan options, recall and follow up.
  • Treatment plan presentation and coordination
  • Help explain relevant office patient care policies to patients
  • Patient education 
  • Check patient and review patient details insurance eligibility/ member plans, care credit make calls to coordinate the care
  • Review the office for a neat, professional appearance and make necessary changes
  • Input insurance information in a way consistent with our procedures
  • Insurance submission, including those with additional material requirements in an efficient way and in accordance with best practices and offer procedures
  • Pre-authorization and coordination with insurances, billing office team
  • Maintaining appearance and order of dental office
  • Assist the practice in Marketing Activities as decided by the management and the dentist
  • Overlook regulatory policies to employees: HIPAA, best practices and office policies
  • Attend meetings as and when needed
  • Work with dentist and office team as needed

Qualifications:

  • 2 Years of experience dental office patient scheduling, workflow, dealing with insurance claims, collections and office management
  • Excellent phone etiquette
  • Experience working with Eaglesoft or similar
  • Ability to work in a fast-paced, ever-changing environment
  • Strong written and verbal communication
  • Excellent time management and organizational skills
  • Experience at submitting and follow up dental claims
  • Analytical and Accounting related Skills preferred
  • Bilingual is a plus, Spanish preferred
  • Trainable and coachable.

-Opportunities for growth and advancement